Cookie Policy
Whenever you browse our website, we automatically gather some basic details about your visit, like the type of browser you’re using, your IP address, and the site that brought you here. This happens with help from our platform partners and service providers. They might share aggregated info with us, such as general trends in visitor demographics or how people interact with the site.
We rely on cookies and similar technologies to collect this data. Cookies are tiny text files that get saved on your device when you load our pages. Certain cookies are crucial for the site to work properly, while others enhance your browsing and allow us to provide a smoother, more tailored service. Here’s a breakdown of the main cookie categories we employ and what they do:
Essential cookies: These make sure you can move around the site and use its core features, such as logging into restricted sections.
Functional cookies: They let us remember your preferences and activity on the site (like your chosen language, region, or session info), helping us customize things for a better, more personal visit.
Advertising cookies: These help us evaluate the success of our promotions. Supplied by trusted partners, they monitor site traffic and new sign-ups coming from ads. We never pass on identifiable details (like your name or email) to these partners—only anonymized visit data from the cookies themselves. That said, partners might connect this visit info to other data they’ve collected elsewhere, following their own privacy rules.
Given how our gaming platform is built, the cookies we use fall into three primary categories:
- Cookies set by our backend systems
- Cookies set by our frontend systems
- Cookies from third-party services
Backend Cookies
| Cookie Name | How Long It Lasts | What It Does |
|---|---|---|
| locale | Until session ends | Sets your preferred language for displaying content |
| original_user_id | Up to 20 years | Keeps a record of a duplicate user identifier |
| trackers | Until session ends | Gathers data for analytics tools like Google Analytics |
| ga_client_id | Until session ends | Unique ID for Google Analytics tracking |
| referral_params | 1 month | Links you to an affiliate partner if applicable |
| btag | 1 month | Tracks various affiliate networks, campaigns, and partners |
| subid | 1 month | Additional affiliate tracking detail |
| ctag | 1 month | Additional affiliate tracking detail |
| affiliate_link_id | 1 month | Links to specific affiliate referrals |
| qtag | 1 month | Additional affiliate tracking detail |
| stag | 1 month | Additional affiliate tracking detail |
| utm_source | 1 month | Captures UTM tracking parameters from URLs |
| utm_medium | 1 month | Captures UTM tracking parameters from URLs |
| utm_campaign | 1 month | Captures UTM tracking parameters from URLs |
| utm_content | 1 month | Captures UTM tracking parameters from URLs |
| utm_term | 1 month | Captures UTM tracking parameters from URLs |
| _casino_session | 1 month | Helps you remain logged in across pages and future visits |
Frontend Cookies
| Cookie Name | How Long It Lasts | What It Does |
|---|---|---|
| _cookies_accepted | 10 years | Notes whether you’ve agreed to cookies |
| _user_visited_app | 10 years | Checks if you’ve been to the site before |
| _access_by_country_policy_accepted | 10 years | Records countries where you’ve accepted cookie use |
| utm_source, utm_medium, utm_campaign, utm_content, utm_term | 1 month | Stores UTM tracking info from incoming URLs |
Support Chat Cookies
| Cookie Name | How Long It Lasts | What It Does |
|---|---|---|
| LaSID | Until session ends | Identifies your current chat session |
| LaVisitorId | Usually 30 days | Recognizes you on return visits to pages with the chat widget |
| LaVisitorNew | 1 day | Flags if you’re a first-time or returning visitor (affects auto-invitations) |
| LaRunningChat | Until session ends | Keeps chat window settings when refreshing or navigating pages |
| LaUserDetails | Until session ends | Saves any details you provide in the chat setup |
| closedInvitations | Until session ends | Remembers dismissed chat invites so they don’t reappear |
Beyond these, several external providers place their own cookies on our site to support the features they offer us. This includes things like monitoring your interactions to refine the user experience, assessing site performance, and evaluating our promotional efforts.
Managing Cookies
Most web browsers are set to accept cookies by default. You can change this anytime—block all or some cookies, or clear existing ones—through your browser’s privacy settings. That said, turning off cookies entirely might limit certain parts of the site and affect how well it works for you.
For guidance on adjusting cookies, check the help section of your browser—it usually has step-by-step instructions tailored to your setup.